Privacy Policy

Last Updated: December 30, 2025

Welcome to Docman Laboratories ("Docman", "we", "us", or "our"). We are committed to protecting the privacy and security of your business information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website or engage in business transactions with us. This policy is specifically tailored for our Business-to-Business (B2B) partners involved in international trade.

1. Information We Collect

We primarily collect business-related information to facilitate wholesale trade and export operations. This includes:

• Business Identity Data: Company name, registration number, tax identification number (GST/VAT/TIN), and import/export license number.
• Contact Person Data: Name, official designation, business email address, and mentorship contact details of authorized representatives.
• Financial & Transaction Data: Bank account details, letter of credit information, and transaction history required for international payments.
• Logistics Data: Shipping addresses, port of destination, and details of appointed freight forwarders or customs brokers.

2. How We Use Your Information

We utilize your data strictly for legitimate business purposes associated with international pharmaceutical trade:

• Processing bulk orders and generating Proforma Invoices.
• Facilitating customs clearance and preparing export documentation (e.g., Certificates of Origin, Packing Lists).
• Verifying business credentials to comply with Anti-Money Laundering (AML) and Know Your Customer (KYC) regulations.
• Communicating regarding order status, shipment tracking, and regulatory updates affecting your region.

3. Disclosure of Information

We do not sell your business information. We may share data with third parties only when necessary for trade execution:

• Logistics Partners: Freight forwarders, shipping lines, and courier services to deliver goods.
• Regulatory Authorities: Customs departments, drug regulatory agencies, and chambers of commerce for compliance and certification.
• Financial Institutions: Banks and trade finance partners to process payments and Letters of Credit.

4. International Data Transfer

As an international exporter based in India, your data may be transferred to, stored, and processed in India or other countries where our partners operate. By engaging in trade with us, you consent to this transfer, acknowledging that cross-border data flows are essential for international logistics.

5. Data Security

We implement robust technical and organizational measures to protect your commercial data and trade secrets. This includes secure servers, encrypted communication channels, and restricted access to sensitive financial information.

6. Your Rights

You have the right to request access to corrections of your business data held by us. Please contact our compliance officer if you need to update your authorized signatories or business details.

7. Contact Us

For any privacy-related inquiries or to update your business information, please contact us at:

Docman Laboratories
Attn: Compliance Officer
Industrial Area, Sector 25, New Delhi 110020, India
Email: compliance@docmanlabs.com